We are thankful for your purchase at Fleur, and we want you and your loved ones to cherish the piece you bought in our store. Because we are such a small shop, we are not able to accept returned items for refund. We do however, offer in-store exchanges up to 90 days after a purchase so long as the item is in its original condition.

Cancellation Policy for Workshops at Fleur

Refunds: Please note that refunds are not available for workshop registrations at Fleur. We encourage all participants to carefully consider their availability and commitment before registering for a workshop.

Transfer Policy: In the event that you need to cancel your workshop attendance, Fleur offers the option to transfer your registration to a different class, subject to availability. This transfer policy provides you with the opportunity to make alternative arrangements and attend a workshop at a later date.

Cancellation Notification: If you need to cancel your workshop attendance, please notify Fleur at least 48 hours prior to the scheduled start time of the workshop. This allows us to offer your spot to another interested participant and manage the workshop logistics effectively.

Transfer Procedure: To transfer your workshop registration to a different class, please contact us at hello@fleurdenver.com. Provide us with your original registration details, including the workshop name, date, and time, as well as your preferred alternative class.

Availability of Alternatives: Transfer requests are subject to availability in the desired workshop. We recommend checking the updated workshop schedule on Fleur's website.

Transfer Limitations: Participants are allowed to transfer their registration only once. Multiple transfers for the same workshop registration are not permitted.

Registration Transfer Confirmation: Once your transfer request has been processed and a suitable alternative workshop is identified, Fleur will provide you with confirmation of your new workshop registration details via email.

No Show: If you fail to attend the rescheduled workshop without prior notice or fail to provide the required cancellation notice, your registration will be considered a "no show," and no further transfer or compensation will be provided.

Please read and understand this cancellation policy before registering for a workshop at Fleur. By completing your registration, you acknowledge and agree to abide by these terms and conditions. If you have any questions or require further clarification, please reach out to us via email at hello@fleurdenver.com

CUSTOMER INFORMATION & PRIVACY

When you place an order and submit your account information, our site collects personal information such as your name, e-mail address, and mailing address. We use this information collected online to process and fulfill your order, and correspond with you throughout the way for updates like order confirmation and shipment information. If you opt-in to receive emails from us, you will also receive updates on new products, sales, live events, and more. You can unsubscribe from marketing emails at any time, and we do not add anyone to this list who has not "opted in," either at an in-person events or electronically.

In addition, we maintain a record of your purchase history on our site. We do not share this information outside of our company, and use this information responsibly.

For additional security, we do not store credit card payment information.

We do not sell or share your information with third parties. All transactions on this website will remain confidential.

COPYRIGHT

The content of this site is the sole property of Fleur Ltd. Images or text may not be used without written consent.

This document constitutes a legally binding agreement between you ("User" or "You") and Fleur Ltd. ("Fleur," "we," "us," or "our") governing the use of the website domain fleurdenver.com ("Website") and the services offered therein. By accessing or using the Website, including purchasing any products or services offered on the Website, you agree to be bound by these Terms of Service.

1. Acceptance of Terms: By accessing or using the Website, you agree to these Terms of Service in their entirety. If you do not agree to these Terms of Service, you may not use the Website or any of its services.

2. Services Offered: Fleur Ltd. offers scheduled, in-person classes and workshops at its physical location, Fleur, located at 13 E 4th Ave, Denver, CO 80203. These classes and workshops are subject to availability and may require registration and payment.

3. Registration and Payment: Users may be required to register for classes or workshops through the Website and provide accurate and complete information. Payment for classes or workshops is due at the time of registration and is non-refundable unless otherwise specified.

4. Cancellation and Refunds: Fleur Ltd. reserves the right to cancel or reschedule classes or workshops for any reason. In the event of cancellation or rescheduling by Fleur Ltd., registered users will be notified, and refunds may be issued at Fleur Ltd.'s discretion.

5. User Conduct: Users agree to conduct themselves in a respectful and appropriate manner when attending classes or workshops at Fleur. Any behavior deemed disruptive, abusive, or inappropriate by Fleur Ltd. may result in immediate removal from the premises without refund.

6. Intellectual Property: All content, including but not limited to text, images, videos, and designs, displayed on the Website is the intellectual property of Fleur Ltd. and may not be reproduced, distributed, or used without prior written consent.

7. Disclaimer of Warranties: Fleur Ltd. makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of any information provided on the Website or through its services. Users acknowledge that participation in classes or workshops is at their own risk.

8. Limitation of Liability: In no event shall Fleur Ltd. be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the Website or participation in its services.

9. Indemnification: Users agree to indemnify and hold harmless Fleur Ltd. and its affiliates, directors, officers, employees, and agents from any claims, losses, damages, liabilities, costs, and expenses (including attorneys' fees) arising out of or related to their use of the Website or participation in its services.

10. Modification of Terms: Fleur Ltd. reserves the right to modify or update these Terms of Service at any time without prior notice. Users are responsible for regularly reviewing these Terms of Service. Continued use of the Website after any modifications indicates acceptance of the revised terms.

11. Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law principles.

12. Contact Information: If you have any questions or concerns about these Terms of Service, please contact us at hello@fleurdenver.com

By using the Website or participating in its services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.